Writing Service Platform



Online platform that allows finding and request CV writing services from the professional writers without the necessity to negotiate the order details with the chosen executive.




Client's goal

Implement the business operating model online to ease access to company services and optimize the workflow tasks concerning the freelance writer and customer management.




Product

Service marketplace that consists of three responsive websites where each order fulfillment is maintained by a subsidiary and namely the platform owner. Each part comes with the following features:

For customers:

  • Account: creation/administration
  • Info: company/services/resources
  • Order: formation/sending/tracking
  • Payment: processing/discounting
  • Support: phone/online access


For writers:

  • Account: creation/administration
  • Info: company/requirements/policy
  • Order: requesting/receiving/fulfillment
  • Payment: receiving/tracking
  • Support: phone/online access


Admin panel:

  • Account: validation/maintenance
  • Activity: monitoring/logging
  • User: order processing/communication
  • Writer: task setting/auditing
  • Order: tracking/management
  • Payment: processing/control
  • Support: 24/7 providing




Result

The client was able to start the path of the company digital transformation within the scope of the sharing economy and notice its fruits in the form of workflow efficiency and revenue growth.




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Desktop Screenshots

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