Custom platform that helps to speed up the order fulfillment basing on the optimizing the formation of delivery packages and routing.
Client's goal
Increase operational efficiency and revenue by improving the management and execution levels of eCommerce business.
Product
Web & mobile solution that enables order processing and analysis to determine the core factors like warehouse and destination locations that will impact delivery specifics including time, couriers and their daily assignment.
The complex solution consists of the following modules with such features as:
Admin panel(web app) to assure delivery timeliness and quality:
- Driver management for maintenance of the couriers’ profiles;
- Drivers and jobs maps to find the best correlation for the current situation;
- Order management to ensure timely fulfillment & optimal task distribution;
- Task panel for workforce management & workflow formation;
- Delivery and driver reports tor performance monitoring and issue resolving.
Mobile app for Android and iOS for couriers to ensure uninterrupted delivery:
- Task exploration acquisition to complete daily workflow;
- Report generation to assure the appropriate level of performance.
To become a courier an applicant has to complete a detailed form that should contain basic info
car info, bank details, driver video card and document.
Result
The integrated system allowed optimizing business workflow and raising the level of the provided services that increased operational efficiency and improved customer acquisition and retention.
